Terms and conditions of use

The company Sammaint Soc. Coop., Owner of the site www.sammaparts.com, is registered with the Chamber of Commerce with REA number CT - 354603. the address of its registered office is Via Alicudi, SNC, Belpasso (CT) and the his e-mail address is ecommerce@sammaint.com

Every order made of a product in the online store of the site www.sammaparts.com supposes the consultation and acceptance of these general conditions of sale. The click to validate the order implies a full acceptance of these conditions. This click has the value of "electronic signature"

These general conditions of sale have the function of defining the rights and obligations of the parties in the field of online sales of goods offered by the SELLER to the consumer.

Order confirmation:
The contractual information will be the subject of a confirmation by e-mail to the address indicated by the consumer within the order form.

Proof of the transaction:
The computerized registers stored in the computer systems www.sammaparts.com in reasonable security conditions are considered as proofs of communications, orders and payments between the parties.

The archive of order forms and invoices is made on a reliable and durable support that can be provided as proof.

Product information:
All efforts have been made to ensure the accuracy of the information presented on the SELLER SITE. The SELLER or its suppliers are therefore not responsible for the consequences, accidents, special damages that result from electronic transmissions or the accuracy of the information transmitted even if the SELLER has been aware of the possibility of such damage. The names and brands of products or manufacturers are used only for identification purposes. Product photos, descriptions and prices are not contractual.

Duration of validity of the offer and price:
Our prices are valid throughout the day.

Shipping costs and delivery times:
The shipping costs will be calculated based on the place of delivery and the weight of the goods. The times will vary based on the availability of the products in the warehouse and on the courier processing times. For products in stock, delivery is expected within one business day of order payment.

Delivery methods:
The products are delivered to the address indicated by the consumer on the order form and only in the geographical areas we deal with.

All the products leave our warehouse in perfect condition. The customer must report to the carrier (or postman) every small trace of impact (Buchi, traces of crushing, etc.) on the package, and in this case refuse the package. A new and identical product will then be returned to you at no cost.

The exchange of any declared product, a posteriori, wasted during transport, without any reservation being expressed upon receipt of the package, cannot be processed.

As with any shipment, it is possible to suffer a delay or the product is lost. In this case, we contact the carrier to start an investigation. All efforts made, with all the necessary time, to find this package. In this case, the merchant will be reimbursed by the carrier and will deliver a new identical package at his own expense.

We decline all responsibility for the extension of the delivery terms attributable to the transporter, especially in cases of product loss, bad weather or strike.
Any anomaly regarding delivery (failure, missing product compared to the delivery voucher, damaged package, broken products etc.) must imperatively be indicated on the delivery note in the form of a "written reservation", accompanied by the customer's signature.

The consumer will have to confirm this anomaly at the same time by sending a registered letter with acknowledgment of receipt to the carrier within the two (2) working days after the delivery date, stating the reasons for the case.

The consumer must send a copy of this mail to the SELLER'S ADDRESS. Without this finding, we proceed to no change.
Delivery errors:
The consumer must formulate with the SELLER, on the day of delivery or at the latest on the first working day following the delivery, any claim of error in delivery and / or non-conformity of the products in nature or in quality in comparison to the indications appearing on the order form.

After this deadline, any claim will be refused.
The formulation of this complaint with the SELLER can be made to the SELLER'S ADDRESS.

Any claim not made in the rules defined above and within the defined terms cannot be taken into consideration and will release the SELLER of any responsibility towards the consumer.

In the event of a delivery or exchange error, each product to be changed or refunded must be returned to the SELLER as a whole and in its original packaging in perfect condition to the SELLER'S ADDRESS.

To be accepted, each item must be reported and have the SELLER's agreement first, which, if agreed, will return the package to the right address.

The shipping costs are borne by the SELLER, except in the event that the product does not correspond to the declaration of origin made by the consumer in the sense of postponement.
Product warranty
The present provisions cannot deprive the consumer of the legal guarantee which obliges the professional seller to guarantee it against all the consequences of hidden defects of the thing sold.

The consumer is expressly informed that the SELLER is not the manufacturer of the products presented on the SELLER SITE and that the SELLER is released from any liability for defective products.

Consequently, in the event of damage caused by a person or a faulty good, only the manufacturer's responsibility for this can be sought by the consumer, based on the information published on the packaging of the said product.

The warranty period is one year (1 year). This warranty excludes all products modified or accommodated by the customer or by any other entity than the providers selected by the SELLER.

The warranty can be extended in the manner prescribed in the store.

Right of withdrawal:
The right of withdrawal applies only to natural persons.
In accordance with Legislative Decree 206/2005, the consumer has a term of fourteen (14) days to send, at his own expense, products that he does not consider convenient. This term runs from the receipt of the consumer order. Each referral can be reported first of all to the SELLER's customer service. The product must be returned to the SELLER'S ADDRESS: Sammaint Soc. Coop, Via Alicudi, S.N., C.da Valcorrente, 95032 Belpasso (CT). The costs paid for transport at the time of sale are also reimbursed.

Only products returned as a whole, in their complete and intact original packaging, and in a perfect state of resale will be admitted. Any product that will be damaged, or of which the original packaging will be damaged, will not be refunded, resumed or changed. This right of withdrawal is exercised without penalty, except for shipping and return. In the hypothesis of exercising the right of withdrawal, the consumer has the choice to request or reimbursement of the sums paid, or the change of the product. In the case of a change, the return will be at the consumer's expense.

In the event of exercise of the right of withdrawal, the SELLER will reimburse the consumer within a period of fourteen (14) days, using the same methods used in the purchase phase.

Payment methods:
The following payment methods are accepted: PayPal, Bank Transfer or Postal, COD.

Rights of use:
The use of brands on the site is strictly prohibited.

Major force:
None of the parties will have failed in its contractual obligations, to the extent that their execution will be delayed or prevented by a fortuitous event of force majeure. It will be considered as a case of force majeure any irresistible fact, circumstance outside the parties, unforeseeable, inevitable, independent of the will of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts.

The party affected by such circumstances will notify the other party during the ten working days following the date on which it became known.

At this point, the two parties will approach, in a period of three months, apart from the impossibility due to the case of force majeure, to examine the incidence of the event and agree to conditions in which the execution of the contract will be continued .
If the case of force majeure lasts more than one month, these general conditions may be terminated by the disadvantaged party.

In an express way, they are considered as a case of force majeure or fortuitous events, in addition to those usually considered by the jurisprudence of the French courses and courts: blocking of means of transport, earthquake, fires, storms, floods, lightning, blocking the nets telecommunication or difficulty proper to telecommunication networks external to customers.

Partial invalidity:
If one or more stipulations of the present general conditions are considered not validated or declared as such in application of a law, a regulation or following a definitive description of a competent jurisdiction, the other stipulations will retain all their strength and scope.

The fact that one of the parties does not rely on a failure by the other party to any obligation surrounded by these general conditions of sale would not be interpreted as a claim to the obligation in question.

Applicable law:
These general conditions are subject to French law. It is thus established for the basic rules as for the rules of form.

In the event of a dispute or complaint, the consumer will first of all turn to the SELLER to obtain a consensual solution.

Protection of personal data:
All the data you provide us with are to be able to process your orders.
In accordance with the Legislative Decree of June 30, 2003, n. 196, relating to the protection of personal data, provides the SELLER with a right to rectify, consult, modify and delete the data he has communicated to us. This right can also be used online.

Every order placed through the SELLER SITE implies the adhesion of the customer, and this without any restriction, to the general conditions of the SELLER.